[PDF.33yw] A Handbook for Measuring the Costs and Quality of Access to..* Martin Gramatikov, Maurits Barendrecht, Malini Laxminarayan, Jin Ho Verdonschot, Laura Klaming, Corry van Zeeland
(Library ebook) A Handbook for Measuring the Costs and Quality of Access to Justice
·•●- Martin Gramatikov, Maurits Barendrecht, Malini Laxminarayan, Jin Ho Verdonschot, Laura Klaming, Corry van Zeeland ·•●-
| #3503419 in Books | 2010-02-01 | Original language:English | PDF # 1 | 9.00 x6.50 x.25l,.40 | File Name: 9046603121 | 96 pages
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This handbook was developed by the Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (The Netherlands). It offers practical information on the use of a methodology for measuring the cost and quality of paths to justice, from the perspective of users. How do clients of justice systems like the way in which their needs and concerns are voiced? Do they feel they received sufficient information about the procedure? Do they think th...
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